Secret Shopper® offers a full range of shopping services in a variety of industries: • Restaurant   • Retail   • Hotels   • Finacial Services   • Grocery • Automotive   • Call Centers   • Services     ... and many more. MYSTERY SHOPPING • In Store Shops   • Telephone Shops   • Web Site Shops Mystery shopping is a powerful tool to help you understand what it is like to interact with your company from the customer perspective. Unlike surveys, trained mystery shoppers go in looking for certain things and make detailed observations as the experience unfolds. They immediately input the information at our web site where it becomes available to you. VERIFICATION • Products & promotions  • "To Go" orders photographed  • Digital photos Verify point-of-purchase material placement, appearance evaluations, product quality and other items. SURVEYS • Web based customer surveys  • IVR (Voice) Phone surveys Surveys are different from mystery shopping. They give you insight into how customers felt about their experience. Contact us for a proposal on how we can assist you to be more successful in your business. Secret Shopper® has over 16 years of experience providing exceptional services to clients. We have access to over 500,000 shoppers and have performed hundreds of thousands of mystery shops. We have the know how, skills and depth to ensure an effective program for your company. Our experience applied to your individual needs gives you a custom program that zeroes in on the areas that will be of most benefit to you. Our internet based shop reports give you rapid turnaround, the ability to analyze the data in a variety of ways, and the ability to view your data 24/7. See our reporting capabilities for more information.