PUT AN INDUSTRY LEADER ON YOUR TEAM Since 1990, Secret Shopper® has delivered actionable intelligence to our clients, helping to drive exceptional bottom-line performance. Nearly 700,000 shoppers have registered at our website, performing millions of shops throughout North America. Secret Shopper® is a charter member of the industry trade association, the Mystery Shopping Providers Association (MSPA). Benefit from partnering with America’s premier mystery shopping company. We have been building our tradition of excellence for two decades. Listen to what some of our clients are saying:   "I love the customer service. Every question I have regarding the shops is taken care of and the response is immediate." - Regional Banking Client   "The reporting tool is very thorough and allows us to make clear observations about what is going on inside our restaurants." - National Restaurant Chain Client   "Secret Shopper® has always kept a keen sensitivity to our mission, values and expectations in developing a program congruent with our needs. It is with the utmost respect and confidence that I recommend Secret Shopper® to any business." - National Retailer   "From the ground up, my representative took me through the entire process and offered herself as a partner resource who could even connect us to shops in Puerto Rico! We had never implemented a program such as this and I felt comfortable moving forward because of the excellent follow-up, attention to detail and quick response to unexpected speed bumps." - National Hospitality Client   "A progressive company providing a group of true professionals who are creative and willing to think outside of the norm in order to develop informative and actionable results." - National Grocery Chain Client

Contact our Sales Department to see how we can help you drive exceptional bottom-line performance.

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Secret Shopper® is the registered trademark for mystery shopping services provided by Sights on Service, Inc.